Pumpkin Plan your MSP
The Roadmap to MSP Prosperity: How The Right Focus Leads to Real Freedom
Pumpkin Plan your MSP
The Roadmap to MSP Prosperity: How The Right Focus Leads to Real Freedom
What People Are Saying
Dave and Shawn are two of the more experienced and tenured pros in the business. They help MSPs streamline their services, enhance customer satisfaction, and maximize profitability by identifying and nurturing what really matters. Embracing specialization and focusing on areas where they excel (the sweet spot) enables MSPs to stand out in a competitive market, establishing themselves as experts and attracting more ideal clients. Implementing these strategies empowers MSPs to grow their business, optimize resources, and build strong, long-term client relationships for sustained success.
Meet the Authors
Dave Cava
Dave Cava cofounded Proactive Technologies, a New York City-based MSP, in 2007 and served as Proactive’s COO/CFO from inception until the company was sold in 2019. During that time, Proactive made the Inc. 5000 list seven times, growing to $10M in annual revenue before being acquired. Dave has developed expertise in the area of recruiting and hiring for MSPs, and enjoys helping MSPs scale and speaking regularly on the MSP conference circuit.
Dave holds an MA in Education from Wheaton College. He loves being a husband and dad, and enjoys playing softball and his “side hustle” selling vinyl records on the internet.
Shawn Walsh
Shawn Walsh is the former CEO of an MSP business that he grew to locations in four states. He exited after being acquired by a national IT services company. Now as a Partner and Senior Consultant at Encore Strategic Shawn teaches business owners how to increase profitability, grow, and exit their businesses.
Shawn holds a BS in Management from Franklin Pierce University, and an MBA in International Business from Louisiana State University. He is married a father of 3. Who splits his time between NH and Aruba, working also as a PADI Dive Instructor. When he’s not working, he loves riding and working on motorcycles, golfing, boating, and fishing.
Dave Cava
Dave Cava cofounded Proactive Technologies, a New York City-based MSP, in 2007 and served as Proactive’s COO/CFO from inception until the company was sold in 2019. During that time, Proactive made the Inc. 5000 list seven times, growing to $10M in annual revenue before being acquired. Dave has developed expertise in the area of recruiting and hiring for MSPs, and enjoys helping MSPs scale and speaking regularly on the MSP conference circuit.
Dave holds an MA in Education from Wheaton College. He loves being a husband and dad, and enjoys playing softball and his “side hustle” selling vinyl records on the internet.
Shawn Walsh
Shawn Walsh is the former CEO of an MSP business that he grew to locations in four states. He exited after being acquired by a national IT services company. Now as a Partner and Senior Consultant at Encore Strategic Shawn teaches business owners how to increase profitability, grow, and exit their businesses.
Shawn holds a BS in Management from Franklin Pierce University, and an MBA in International Business from Louisiana State University. He is married a father of 3. Who splits his time between NH and Aruba, working also as a PADI Dive Instructor. When he’s not working, he loves riding and working on motorcycles, golfing, boating, and fishing.
About encore
Shawn and Dave’s company, Encore Strategic, was founded in 2018 in order to help MSP leaders overcome obstacles to growth, structure their company to scale, and exit successfully when they are ready. They do this through peer groups, coaching, and a unique approach to recruiting high-potential employees.